How Huawei
Uses Cookies and Similar Technologies
What are cookies and similar
technologies?
A cookie is a
text file stored by a web server on a computer or mobile device, and the content
of a cookie can be retrieved and read only by the server that created the
cookie. Cookies are unique to the browser or mobile application you are using.
The text in a cookie often consists of identifiers, site names, and some
numbers and characters.
Similar to
cookies, local shared objects (also called "Flash cookies") and HTML5
local storage store information on your device and can record some information
about your activities and preferences.
In addition to
cookies, we also use web beacons and pixel tags on this website. A web beacon
is usually an electronic graphic image embedded into a website or email to
identify your device cookies when you browse the website or email. Pixel tags
allow us to send emails in a way that is readable to you and find out whether
you opened the email or not. For example, when you receive an email from
Huawei, it may contain a click-through URL which links to a Huawei web page. If
you click the link, Huawei will track your visit to help us learn about your
preferences for products and services and improve our customer service. You can
unsubscribe from our emails if you do not want to be tracked via emails.
Huawei uses the
following types of cookies on this website:
Essential cookies
What are essential cookies and can
I reject them?
These cookies
are necessary for the website to function and cannot be switched off without
affecting the use of the site. These cookies are usually only set in response
to specific actions you take on the site, such as filling in forms or setting
your cookie preferences. We use these cookies as we believe it is in both our
and your legitimate interests to enable the site to function properly. You can
set your browser to block or alert you to these cookies, but some parts of the
website will not work without them. To learn how to set your browser to block
or alert you to these cookies, see here: Internet Explorer > Google
Chrome > Mozilla Firefox > Safari > Opera.
Why do we use essential cookies?
Typically we
use these cookies to fulfill a specific function on the website, for example,
retaining search results where you use an internal search function so that if
you click on search result links you can then return back to the retained
search results.
What data do essential cookies
collect and use?
Essential
cookies seldom collect and use any personal data, though they may contain an ID
code which allows the website to distinguish you as an individual visitor from
all other visitors on the website at the same time. These types of unique ID
code are used to maintain a server session to enable functions you have
requested, such as using internal search.
How long do we retain this data?
Essential
cookies are typically session cookies and only retain data for the duration of
your visit to the website.
Cookies Used
OneTrust Cookie Management Platform:
OptanonConsent, OptanonAlertBoxClosed, __cfduid
Huawei ID:
hwsso_login
Huawei Knowlege Base:
consumer-tkb-dg_ctkb_sticky, JSESSIONID, consumer-tkb-dg_ctkbknow_sticky
Huawei Self-Service Platform Cookies:
JSESSIONID
HWA:
_ha_ses.consumer-en.0e8e, _ha_id.consumer-en.0e8e
Huawei Livechat Service Cookies:
whoson
Huawei Uniportal Cookies:
hwsso_uniportal, hwsso_login
Huawei:
huaweielbsession, JSESSIONID, agreed-huawei-cookiepolicy, VERSION_NO, CAS_THEME_NAME, cto_idcpy, cto_lwid, ajaxUrl, cto_bundle
Functional cookies
What are functional cookies and can
I reject them?
These cookies
allow enhanced functionality and personalisation, such as video play back and
live chats. They may be set by us or by a third party supplier whose services
we have added to our site, for example, customer service live chat
functionality. These cookies are similar to strictly necessary cookies, as the
additional functionalities cannot work without them. We use these cookies as we
believe it is in both our and your legitimate interests to enable the site to
function properly.
These cookies
are only set on your device if you agree to them when you first visit our
website, and you can subsequently reject functional cookies at any time by
changing your Cookie Settings. However, it
may affect your experience of using our website if you do so.
Why do we use functional cookies?
Typically we
use these cookies to allow certain functions on the site to work, for example,
a cookie on our customer service live chat function would remember returning
users, so you would be able to pick up and continue your live chat on a return
visit.
What data do functional cookies
collect and use?
Functional
cookies collect and store a unique ID associated with stored profile data. The
type of associated profile data stored will depend on the functional the cookie
is supporting. For example, in the live chat example above, the unique ID would
associate with the past customer service chat records.
How long do we retain this data?
The retention
period of functional cookies varies from 24 hours to 24 months, depending on
the functionality the cookie is supporting. For example, if the cookie is for
supporting video play back, then the cookie data does not need to be retained
once you have finished your browsing session. But if the cookie is supporting
our customer live chat functionality, then the data is stored for longer, to
remember you on any subsequent return visits.
Analytic cookies
What are analytic cookies and can I
reject them?
These cookies,
also known as ��performance cookies��, ��measurement cookies�� or ��statistical
cookies��, allow us to count visits and visitor sources, so we can measure and
improve the performance of our site. They help us know which pages are the most
and least popular and see how visitors move around the site. The data Huawei
receives from these cookies is aggregated and anonymous, it is not personal
data. However, the third parties providing these statistical services, Google Analytics,
do process personal data about you in order to provide us with aggregated data
about our website visitors.
We use these
cookies to understand how visitors interact with our website, for example, to
see if users are abandoning certain pages or experiencing issues. We use these
cookies as it is in our legitimate interests to monitor the performance of the
website. You can reject analytic cookies at any time by changing your Cookie Settings.
Why do we use analytic cookies?
We use analytic
cookies to enable measurement and analytics. These cookies enable us to, for
example, understand:
- which
websites people visit before landing on our website, for example, whether the
visitor came directly to our website, or whether they clicked on a link from a
search engine or a social media post
- which are the most and least popular pages on our website, how long visitors
spend on each page and each part of the page, which links and buttons they
click on
- information about the device you are using to access our site, for example,
device brand and model, which browser or operating system you are using, and
- demographic information about visitors to our site, for example, statistics
about what percentage of our web visitors are male or female, their age range,
and their interests, for example, photography and technology.
What data do analytic cookies
collect and use?
The cookies
themselves will normally just record an ID code. However, this ID code links to
Google��s analytics servers, enabling Google to build a profile of how you
browse the website. Browser details are also processed as a result of the
cookie being read, including technical details of the device used to access the
site as well as its location.
Huawei does not
collect any personal data through statistical cookies. We only receive
aggregated data about our website visitors in general. However, Google do
process your personal data in order to provide these aggregated statistics to
us. Further, as other websites also use Google Analytics, Google don��t just
have a profile of how you use our website, but also how you use many other
websites which also use Google Analytics. Google may also link your cookie
information with your account information, if you are logged in to your Google
account while browsing, to build an even more detailed profile about you. To
learn more about how Google processes your personal data, please refer to Google��s Privacy Policy.
How long do we retain this data?
The retention
period of analytic cookies varies from 24 hours to 24 months, depending on the
purpose of the cookie. For example, some cookies only store information for 24
hours, to remember you as a unique visitor to the website on that day. Others
may last as long as 24 months. For example, we might publish two versions of
the same webpage to see which works better and is more popular, then a cookie
will remember whether you visited version a or version b of the page, and
ensure that you see the same version on subsequent return visits, so we obtain
clear data results on the a/b testing.
Cookies Used
AT Internet:
atidvisitor, atreman, atredir, atsession, atuserid, idrxvr, atidx, atid, tmst
Google Analytics:
_ga, _gid, _ha_id, _ha_ses
Webpower:
webpower_cid,enterpriseSID
Crazyegg:
__cfduid
Advertising cookies
What are advertising cookies and
can I reject them?
We use
advertising cookies to collect information about your online activities and
interests and provide you with advertisements that correlate most highly to
your profile and interests. These cookies are set through our site by our
advertising partners. They are used to build a profile of your interests and
show relevant ads on other websites. We also use social media cookies linking
to ��Like�� buttons and ��Share�� buttons on social media.
We use these
cookies to show you relevant, not irrelevant, ads, and avoid you being
repeatedly shown the same ad, and to enable you to ��Like�� or ��Share�� our
content on social media. These cookies are only set on your device if you agree
to them when you first visit our website, and you can subsequently reject
advertising cookies at any time by changing your Cookie Settings.
Why do we use advertising cookies?
We use
advertising cookies to build up a picture of your browsing behaviour so that we
can either show or suppress our ads, depending on which are most relevant to
you. We use social media cookies so that you can ��Like�� or ��Share�� our content
and engage with the Huawei brand on social media.
What data do advertising cookies
collect and use?
Advertising
cookies store unique IDs that are associated with a profile on our advertising
partners�� servers. These profiles record your browsing behaviour and actions
linked to your browsing information, such as actions you take on the site
(links clicked or buttons clicked), as well as technical specifications about
your device and your location (based on your IP address). Google��s advertising
cookies may also link to Google ID, if you are logged into your account while
on our website, further building a detailed profile about you.
As many other
websites also use advertising cookies, advertising partners don��t just have a
profile of how you use our website, but also how you use other websites. This
enables advertisers to build a very detailed profile about you, including your
age, gender, interests, language, engagement levels, network, and browser.
Social media
cookies collect your IP address and browser string and send this back to the
social media site that embedded the cookie, enabling the social media site to
recognise you have visited our site. This applies irrespective of whether you
have an account with that social media site.
How long do we retain this data?
The retention
period of advertising cookies varies typically from 30 days to 9 months,
depending on the length of our specific advertising campaigns (e.g., whether
for a specific competition we might be running, or a longer campaign to
advertise one of our devices).
Cookies Used
Linkedin:
lang, UserMatchHistory, bscookie, bcookie, li_sugr, lidc
Google:
NID
doubleclick.net:
IDE, test_cookie, id
Xaxis:
x_axis_main
Twitter:
guest_id, personalization_id
Facebook:
fr, tr, _fbp